Still got questions.
Where can I find Fit Kitchen meals?
You can order from our website and have your meals delivered to your door for a flat delivery fee.
Where do you deliver?
We can deliver meals anywhere in Perth Metropolitan and the surrounding areas.
How long will my order take?
Orders take 2-4 working days to be prepared and delivered. Once your order is ready, you will be notified a confirmation about a day and time that it will be ready for delivery.
Can I change my order after I’ve checked out?
You can only amend your order by emailing [email protected], once you have checked out and your order is finalized, you are not able to go back to your order and amend anything. If you urgently need to make any changes please email our friendly customer service no later than 2 days before your cut off time.
Can I cancel my order?
Yes you can, please contact our friendly customer service at [email protected] if you are unsure about your order. Please ensure you contact the customer service team at least 2 days before your order is delivered.
How will my order arrive?
How should I store my meals?
You’ve got two choices:
- Keep them frozen at -18 degrees or below and use within the use by date; or
- Keep your meals in the fridge at less than 5 degrees for up to 2 days.
If a meal defrosts, heat and consume immediately. Do not refreeze or store in the fridge.
How do I heat my meals?
You’ll find the full instructions on the back of each packet. Spoiler: the microwave.
How is my order confirmed?
Other questions or concerns please contact us
Part of my order is missing who can I contact?
What if I have a question about billing or order issues?
When can I place my order?
What happens if a product I ordered I damaged?
If any product that reaches you is damaged or spoilt please contact our customer service team on [email protected].
